{"id":606,"date":"2024-09-02T08:52:04","date_gmt":"2024-09-02T08:52:04","guid":{"rendered":"https:\/\/baeksanco.mycafe24.com\/?page_id=606"},"modified":"2024-12-24T07:09:05","modified_gmt":"2024-12-24T07:09:05","slug":"customer","status":"publish","type":"page","link":"https:\/\/baeksanco.com\/en\/customer\/","title":{"rendered":"Contact us"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;hidden&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; 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column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]<div class=\"ult-spacer spacer-6a2fd83ac70e8\" data-id=\"6a2fd83ac70e8\" data-height=\"60\" data-height-mobile=\"30\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"30\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;cont&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;f40l50 fw700 c111 bor-line&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"su_tit\">\n<div>Contact us<\/div>\n<ul class=\"small-dot f22l32 fw500 c28abd5\">\n<li>Please fill out the form below, and we will respond promptly and accurately.<\/li>\n<\/ul>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1724985104032{margin-bottom: 0px !important;}&#8221; text_direction=&#8221;default&#8221; el_class=&#8221;bor&#8221;][\/vc_column_text]<div class=\"ult-spacer spacer-6a2fd83ac7103\" data-id=\"6a2fd83ac7103\" data-height=\"60\" data-height-mobile=\"0\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"0\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;w1100&#8243; id=&#8221;contact-form&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1135-o1\" lang=\"ko-KR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/606#wpcf7-f1135-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\ubb38\uc758 \uc591\uc2dd\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1135\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ko_KR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1135-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<table class=\"support_mail_tbl\">\n\t<tbody>\n\t\t<tr style=\"border-top: 1px solid #000;\">\n\t\t\t<th>\n\t\t\t\t<p>Division<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cont\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"cont\"><option value=\"Product inquiry\">Product inquiry<\/option><option value=\"Technical inquiry\">Technical inquiry<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Name<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Mobile<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phonenumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phonenumber\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>E-mail<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please enter the email address of the person inquiring.\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Description<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Privacy Statement<span class=\"m-info-point\">*<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<div id=\"mytextarea\">\n\t\t\t\t\t<p>Baeksan Science lnc. has the following processing policy to protect users' personal information and rights and interests in accordance with the Personal Information Protection Act and to smoothly handle users' grievances related to personal information.<br \/>\nBaeksan Science lnc. revises its personal information processing policy, the company will notify you through website notices or individual notices.<br \/>\n\u25cb This policy will take effect from Sep 2, 2024.<br \/>\n1. Purpose of processing personal information<br \/>\nBaeksan Science lnc. processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be sought if the purpose of use is changed.<br \/>\nProduct inquiry consultation processing<br \/>\nPersonal information is processed for the purpose of verifying the applicant's identity and notifying the processing results.<br \/>\nProviding goods or services<br \/>\nWe process personal information for the purpose of providing services, etc.<br \/>\n2. Fill out the items of personal information being processed<br \/>\nBaeksan Science lnc. processes the following personal information items.<br \/>\nProduct inquiry consultation processing<br \/>\n- Required items: company name, name, phone number, email<br \/>\n3. Rights and obligations of information subjects and methods of exercising them<br \/>\nAs a subject of personal information, users can exercise the following rights.<br \/>\nThe information subject may exercise the following rights related to personal information protection on Baeksan Science lnc. at any time.<br \/>\n\u2460 Request to view personal information<br \/>\n\u2461 Request for correction if there is an error, etc.<br \/>\n\u2462 Request for deletion<br \/>\n\u2463 Request to suspend processing<br \/>\nThe exercise of rights under Paragraph 'A' can be done in writing, e-mail, facsimile (FAX), etc. in accordance with the form in Annex No. 8 of the Enforcement Rules of the Personal Information Protection Act on Baeksan Science lnc. We will take action on this without delay.<br \/>\nIf the information subject requests correction or deletion of errors in personal information, Baeksan Science lnc. will not use or provide the personal information until correction or deletion is completed.<br \/>\nRights can be exercised through an agent, such as the information subject's legal representative or a person authorized to do so. In this case, you must submit a power of attorney in the format of Appendix 11 of the Enforcement Rules of the Personal Information Protection Act.<br \/>\n4. Destruction of personal information<br \/>\nIn principle, Baeksan Science lnc. destroys the personal information without delay when the purpose of processing personal information has been achieved. The procedures, deadlines and methods for destruction are as follows.<br \/>\n-Destruction procedures<br \/>\nThe information entered by the user is transferred to a separate database after the purpose is achieved (separate documents in the case of paper) and stored for 3 years (in the case of technical support applications) or immediately destroyed (training applications, online) in accordance with internal policies and other relevant laws. In case of consultation. At this time, personal information transferred to the DB will not be used for any other purpose unless required by law.<br \/>\n-Destruction period<br \/>\nIf the personal information retention period has elapsed, the user's personal information will be retained within 5 days from the end of the retention period, and if the personal information becomes unnecessary due to the achievement of the purpose of processing the personal information, abolition of the relevant service, or termination of business, etc. Personal information will be destroyed within 5 days from the date the processing is deemed unnecessary.<br \/>\n-Destruction method<br \/>\nInformation in the form of electronic files uses technical methods that do not allow the records to be reproduced.<br \/>\n5. Measures to ensure the safety of personal information<br \/>\nBaeksan Science lnc. is taking the following technical\/administrative and physical measures to ensure safety in accordance with Article 29 of the Personal Information Protection Act.<br \/>\nConduct regular self-audits<br \/>\nTo ensure the stability of personal information handling, we conduct self-audits on a regular basis (once a year).<br \/>\nMinimization and training of employees handling personal information<br \/>\nWe are implementing measures to manage personal information by designating employees who handle personal information and limiting it to the person in charge.<br \/>\nall. Technical measures against hacking, etc.<br \/>\nIn order to prevent personal information leakage and damage due to hacking or computer viruses, Baeksan Science lnc. installs a security program, periodically updates and inspects, installs a system in an area with controlled access from the outside, and technically\/physically monitors and blocks it. I'm doing it.<br \/>\nla. Access control for unauthorized persons<br \/>\nWe have established and are operating access control procedures for physical devices that store personal information.<br \/>\n6. Contact information of personal information manager and person in charge<br \/>\nYou may report any personal information protection-related complaints that arise while using the provider's services to the personal information manager or responsible department.<br \/>\nThe provider will promptly and sufficiently respond to users\u2019 reports.<br \/>\nPersonal information manager<br \/>\nPhone: +82-31-777-1515<br \/>\nIf you need to report or consult about other personal information infringements, please contact the organizations below.<br \/>\n- Personal Dispute Mediation Committee (www.1336.or.kr)<br \/>\n- Information Protection Mark Certification Committee (www.eprivacy.or.kr)<br \/>\n- Supreme Prosecutors' Office High-Tech Crime Investigation Division (http:\/\/www.spo.go.kr)<br \/>\n- National Police Agency Cyber \u200b\u200bTerror Response Center (www.ctrc.go.kr)<br \/>\n7. Protection of personal information of persons under 14 years of age<br \/>\nChildren under the age of 14 must obtain the consent of their legal representative before signing up as a member.<br \/>\nThe legal representative may request the company to view, correct, delete some information, or withdraw consent to the child's personal information at any time, and the company must take necessary measures without delay in response to such requests.<br \/>\n8. Other<br \/>\nPlease be advised that this \u201cPrivacy Policy\u201d does not apply to the collection of personal information by websites linked to this site.<br \/>\n9. Duty to notify<br \/>\nIf there are any additions, deletions or modifications to the current personal information handling policy, we will notify you through 'Notice' on the website at least 7 days prior to the revision.<br \/>\n- Announcement date: Sep 2, 2024<br \/>\n- Effective date: Sep 2, 2024\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<p class=\"agree_area\"><span class=\"wpcf7-form-control-wrap\" data-name=\"agree\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"agree[]\" value=\"agree to the above collection of personal information.\" \/><span class=\"wpcf7-list-item-label\">agree to the above collection of personal information.<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/tbody>\n<\/table>\n<div style=\"text-align:center;\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<div class=\"ult-spacer spacer-6a2fd83ac9a04\" data-id=\"6a2fd83ac9a04\" data-height=\"40\" data-height-mobile=\"30\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"30\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;hidden&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-606","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/pages\/606"}],"collection":[{"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/comments?post=606"}],"version-history":[{"count":5,"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/pages\/606\/revisions"}],"predecessor-version":[{"id":1391,"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/pages\/606\/revisions\/1391"}],"wp:attachment":[{"href":"https:\/\/baeksanco.com\/en\/wp-json\/wp\/v2\/media?parent=606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}